Monday, November 02, 2009

Think We Pay Them Too Much?

After looking at Virginia.gov's photos, I'm wondering if the taxpayers and VITA pay them too much? Naw. My harpist is just as good...

Friday, July 31, 2009

Introductions

I just wanted to thank the Shadow for inviting me to blog here. I'm mostly interested in issues related to psychology and parapsychology, but hopefully I'll have something to say every now and then. Feel free to visit my own blog, the Ghost Girl Diaries (and it has nothing to do with that kid's book out).

Tuesday, July 21, 2009

Kaine: IT agency should report to governor

Gov. Timothy M. Kaine yesterday expressed concern about the level of information-technology customer service provided to state agencies, in a letter to several state lawmakers.

Kaine was responding to a letter that the chairmen of the legislature's two money committees and the chairman of the Joint Legislative Audit and Review Commission sent this week. The lawmakers said they cannot support any modifications to the state's $2.3 billion, 10-year contract with Northrop Grumman for IT services until a pending study is complete.

Kaine said he has no role in contract negotiations and cited the "unusual oversight structure" in which an independent panel -- the Information Technology Investment Board -- was created to oversee the Virginia Information Technologies Agency.

He reiterated that he believes the IT agency that serves executive agencies should report to the governor.

"No volunteer board, regardless of its collective talent . . . can offer the level of oversight that an elected executive with a full professional staff can provide," he wrote.

Kaine also said he demands "high performance" from agency heads but that their performance is based on a solid technology program. While customer-service problems are not unexpected with such a large project, he wrote, issues are addressed "less efficiently and effectively" when the agency delivering IT services is outside executive supervision.

He said one of his hopes is that the JLARC study may lead to an improved governance model.

Kaine encouraged leaders of the committees to arrange a meeting with him as soon as possible to discuss issues related to VITA.

Thursday, June 25, 2009

Three the Hard Way

It is said that stars die in threes, and the past few weeks holds that out.

Ed McMahon
Farrah Fawcett
Michael Jackson (well, maybe)

Thursday, June 18, 2009

Va. Senate panel to investigate VITA

JEFF E. SCHAPIRO TIMES-DISPATCH STAFF WRITER
Published: June 16, 2009

Lawmakers will investigate the state's troubled information technology agency, spurred by the removal of its boss and questions about the $2.3 billion Virginia is paying Northrop Grumman for computer services.

A state Senate panel that oversees government operations will conduct the inquiry and report to the Senate Finance Committee, whose chairman, Sen. Charles J. Colgan, D-Prince William, ordered the review.

"I believe the full committee would benefit from a discussion of the issues and allegations," Colgan said in a letter Friday to Sen. Yvonne B. Miller, D-Norfolk, head of the general-government subcommittee.

The investigation, disclosed yesterday, follows the removal Wednesday of Lemuel C. Stewart Jr. as director of the Virginia Information Technologies Agency. He was dumped after he alleged that Northrop Grumman is failing to provide the state with full computer, software and maintenance services.

"We have nothing to hide, and we have no problem answering the legislature's questions," said James F. McGuirk II, chairman of the Information Technology Investment Board, which voted to drop Stewart from his $189,280-a-year job as chief information officer.

Christy Whitman, a spokeswoman for Northrop Grumman, said the company has "not been contacted about the investigation, but we continue to support the customer," a reference to VITA.

The Senate Finance Committee is expected to discuss the controversy engulfing VITA at a meeting Thursday. The money panel will hear from the staff of the General Assembly's watchdog agency, the Joint Legislative Audit and Review Commission, which has been monitoring implementation of the 10-year contract with Northrop Grumman.

Miller's subcommittee begins its work at a meeting June 29. It was not immediately clear when the subcommittee would turn over its findings to the Finance Committee.

Del. M. Kirkland Cox, R-Colonial Heights and the JLARC chairman, said the concern about VITA -- an initiative of Democratic Gov. Mark R. Warner -- is growing.

"We hoped when VITA came in, it would be a little removed from politics, and I think it's almost gotten to be the opposite," Cox said.

Republicans have expressed alarm over the selection of Secretary of Technology Leonard M. "Len" Pomata as Stewart's temporary successor. They question whether a political appointee of Gov. Timothy M. Kaine can serve simultaneously as head of an agency that, by law, is independent of the executive branch.

Kaine defended the selection and said Pomata will bring to VITA "the skill set that's needed at this point."

Under VITA, the Warner administration envisioned consolidating IT services previously left to individual agencies. The umbrella approach, Warner claimed, could save taxpayers $100 million.

Stewart apparently had expressed concerns for more than a year about the Northrop Grumman contract and had withheld payments to the company, usually in amounts of $600,000 to $700,000, on items such as modifications to VITA offices in Chesterfield and Russell counties and a procedures manual for employees.

Because of his continuing questions about the adequacy of documentation by Northrop Grumman in the bills its submits to the state, Stewart urged freezing a monthly payment of just more than $14 million. That recommendation preceded his removal.

The Northrop Grumman contract, now in its third year, is the biggest privatization pact issued by Virginia government. The contract is financed with fees imposed on agencies for IT services. But the charges are insufficient, resulting in a continuing shortfall -- $6.2 million, according to Stewart's final briefing to the VITA governing board.

The dispute over VITA is being monitored by the gubernatorial candidates, Democrat R. Creigh Deeds and Republican Bob McDonnell. As legislators, both backed its creation.

Tuesday, March 24, 2009

Repairing a Tarnished Rep with Reputation Management

Maybe you screwed up. Maybe all you did was fire a loudmouth jerk-salad. Whatever the reason, everywhere you look there's an article or blog or forum talking about how bad your company treats customers, how horrible management is, or whatever crime of the week you're guilty. Your online reputation has been toasted, smeared, and covered in jam.

At this point you could always change career paths, or move to the butt-end of space to hide. But there is another option, grasshopper.

Find an Online Reputation Management service and begin to repair the damage.

A Reputation Management company will begin to counter the negative publicity with positive (or even neutral) online information. They will create links to content that aren't hostile to your business, and in so doing create an online "pushback" in the search rankings.

Tuesday, March 03, 2009

Ideas! About! Virginia! Government!

Want to discuss your ideas or concerns about the Commonwealth of Virginia? Rant about VITA? Visit http://ideas.virginia.gov.